ABOUT ATEK

THe GROWTH
OF ATEK

1993

Founded

  • ATEK was established to service and Support Police Military and Government surveillance
1993 - 2011

Became Industry Procurement Specialists

  • Provided specialist design and consultation services to Australian and NZ Police Military and Government clients
2011

ANZIF Launched

  • ATEK launched ANZIF Exhibition. The first dedicated Conference to Technical Surveillance and Cyber Operations for Police, Military and Law Enforcement
2015

Focused on Innovation

  • Initial investment in designing and developing a device agnostic GPS tracking platform. Moved to larger premises and recruited new staff to support business growth
2018

ATRAX is Born

  • ATEK established a development team and consultant to deliver the ATRAX device agnostic tracking and location platform

     

2019

Invested in Training

  • Invested in training and recruited a Training and Support manager. ATRAX established as a standalone company with new shareholding
2020

Invested in Growth

  • Continued investment in support and training. Established a discreet disassociated training facility in Brisbane. Established NXT Telecom, Government Telecommunications Supplier

     

     

2021

Supporting Our Country

  • Canberra Office Supporting Commonwealth and DOD customers

ABOUT THE ATEK LIFE

Product Lifecycle

ATEK continually horizon scans for technological advancements that can either integrate with or replace existing capabilities. For the past 28 years ATEK has established a network of key strategic partnerships with manufacturers of highly specialised technical surveillance equipment. 

WHAT'S IMPORTANT TO US

Our Values

Our core values are the ingrained principles that guide our company's actions and serve as our cultural cornerstones. We uphold integrity in all that we do, striving to exceed our clients' expectations whilst delivering against our core metrics.

THE ATEK DIFFERENCE

Our Business Model

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Deployment Training

ATEK deliveredsix deployment training courses, with attendees from Federal and State Agencies . These courses were delivered at ATEK's purpose built training facility in Brisbane and at the customers location.

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Recycle

We recognise the investment our clients have made in technology along with the continued advancements in capabilities. In partnership with its suppliers ATEK has negotiated two technology trade-in offers over the past 12 months with a saving of over $100,000.00. Wherever possible ATEK negotiates discounted upgrades with our suppliers.

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Source

ATEK continually sources new technology. This year ATEK virtually attended the UK Home Office Security and Policing conference. In person ATEK has attended the NATIA conference in Tampa, Florida. These events are part of a number of strategies that ATEK adopts to ensure its clients are kept at the forefront of emerging surveillance techniques and technology.

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Product Training

In support of ATEK's suppliers, who were unable to travel due to COVID, ATEK delivered a range product related training courses at our premises in Brisbane and across Australia and New Zealand.

Of the attendees on these ATEK delivered courses, 85% of entered the course grading themselves as a four out of ten on their own ability on the discipline and left grading themselves at a nine out of ten.

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Customer Support

ATEK has delivered over 378 hours of customer support, with successful outcomes and resolutions. Support covers a wide range of topics, from hardware installation specifications and installation requirements to complex ICT issues.

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Repairs

ATEK, in conjunction with its suppliers, has successfully repaired over 40 devices. ATEK strives to carry out in-country repairs. Most repairs require to be returned to the OEM, ATEK covers the cost of the freight, monitors the progress of the repair ensuring timely turnaround around.

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Software & ICT

ATEK has supported 23 standalone server installations in customer environments. ICT support has become the primary requirement for many of its clients . ATEK recognises this and continues to invest in ICT support resources. Over the next 12 month ATEK will continue this investment.

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Product Evaluation

Over the past 12 months ATEK has carried out 8 new product evaluations and a number of FW update evaluations that support existing products. These evaluations are an essential part of ATEK's ongoing product sourcing strategy as they ensure current products, and newly emerging products and technology, continue to deliver the performance our clients expect.

Resources

The ATEK Articles

PRODUCT OBSOLESCENCE

Preparation versus Reactive Responses

Navigating changes in technology ensures product obsolescence is identified before it’s too late.

Learn More

LATEST NEWS

The UK Industry Surveillance and Intelligence Exhibition

An opportunity to showcase our British suppliers & introduce their high end product range into the Australian market.

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EXHIBITIONS

ANZIF 2022

Visit our ANZIF Exhibition on June 20th – 23rd 2022 in Brisbane.

Learn More

Get In Touch

Enquire about certain products, solutions or equipment features.